Registration fees are refundable under the following conditions:
- when canceled a minimum of 7 days prior to the start of a HealthSource class other than ACLS/PALS and Personal Coaching programs
- ACLS/PALS must be canceled a minimum of 14 days prior to the start of class
- Personal Coaching programs are refundable within 7 days of registering minus a $25 processing fee
Fees paid for online course key codes are not refundable after they have been issued.
Materials and cost of books may be refunded if unopened, in usable condition and returned within two weeks of cancellation.
In order to reschedule a class or receive a refund within the minimum cancellation time frame (less than 7/14 days prior to start date), these conditions must be met:
- a class is canceled by Inova due to low enrollment or weather
- you have a documented medical condition verified in writing by a physician. Physician verifications should be mailed to Inova HealthSource, 2700 Prosperity Avenue, Suite 100, Fairfax VA 22031 or faxed to 703-698-2401.
Please call 1-855-MY-INOVA (1-855-694-6682) to notify us of your cancellation.