• Registration fees are refundable under the following conditions: 
    • When canceled a minimum of 7 days prior to the start of a HealthSource class other than ACLS/PALS and Personal Coaching programs
    • ACLS/PALS must be canceled a minimum of 14 days prior to the start of class
    • Personal Coaching programs are refundable within 7 days of registering minus a $25 processing fee

  • Fees paid for online course key codes are not refundable after they have been issued.

  • Materials and cost of books may be refunded if unopened, in usable condition and returned within two weeks of cancellation.

  • In order to reschedule a class or receive a refund within the minimum cancellation time frame (less than 7/14 days prior to start date), these conditions must be met:
    • A class is canceled by Inova due to low enrollment or weather
    • You have a documented medical condition verified in writing by a physician. Physician verifications should be mailed to Inova HealthSource, 2700 Prosperity Avenue, Suite 100, Fairfax VA 22031 or faxed to 703-698-2401.

  • Please call 703-698-2441 to notify us of your cancellation.